Anyone who works in a professional care role or supports people through all forms of grief and loss e.g. Social Workers, Teachers, Counsellors, Doctors, EMT, Corrections, Mental Health, Hospice, Volunteers etc.
This self-paced online course was designed for professionals in care and support roles who work with clients or staff who may be facing a difficult life situation, significant change, or any form of loss or grief.
We have grouped this course into four modules:
1. The Impact of Difficult Life Situations
The nature and impact of difficult life situations, change, loss and grief
Common reactions that occur and influencing factors
Ways to cope-helpful and unhelpful
2. What does ‘good support’ mean?
What support can you offer?
Support needs that people have
Identify support priorities
3. Providing Good Support
Empathy versus sympathy and listening and empathy skills
Handling difficult conversations and being with a crying, anxious or angry person
When reactions are delayed or complicated
Respecting boundaries and accessing extra support
4. Strategies for Self-Care
Strategies for self-care as you support others – working sustainably