Palliative care: conversations with people living with a life-limiting illness


LIVE WEBINAR: 16th July 2024, 1-3pm NZST

Register here:

Who should attend this webinar?

Anyone who works in a professional care role or supports people through all forms of loss and grief. This webinar is particularly applicable to those counselling or supporting people living with a life-limiting illness. Our content is applicable to a wide variety of professions including counsellors, social workers, teachers, emergency response teams, medical, corrections, mental health, hospice, volunteers, caregivers and more. 


People living with a life-limiting illness are often facing significant losses that impact their sense of self, relationships, quality of life and hopes for themselves and their loved ones.

They can feel overwhelmed by grief, fear, and despair. They may also feel huge pressure to ‘stay positive’, or to ‘keep fighting’ or to protect loved ones by keeping their pain and distress hidden. This webinar will explore ways to engage with people that are helpful in the midst of these complex and conflicted experiences.

Key learning points

1. Understanding palliative care and the role of Hospice

  • Working as part of a multi-disciplinary team

2. Goals and themes of counselling people approaching end-of-life

  • Letting the person lead and working at their pace
  • Getting to know the person apart from the illness
  • Recognising the significant losses that the illness brings
  • Finding and sustaining preferred identities in the face of illness
  • Locating the story of the illness in the larger story of the person’s life
  • Being a respectful and compassionate witness and companion in the face of suffering
  • Supporting the person to meet dying and death in ways that they prefer

3. Therapist resources

  • What enables you to sit with great suffering without rushing ahead and trying to make things better for the person?
  • How do you sustain compassion and respect?
  • How do you care for yourself in and around these conversations?

Webinar registration details

When you register you will get:

  • Access to the live two-hour webinar
  • Access to the webinar recording 
  • Access to a downloadable PDF handout
  • Certificate of accomplishment issued on completion of a short quiz
  • Access to CPD points

Certificate of accomplishment

We can provide a certificate of accomplishment for all our training courses. The requirement for receiving a certificate to confirm professional development is as follows:

  • You must view a minimum of 80% of a live-presented webinar workshop or
  • You must view a minimum of 80% of a recorded webinar workshop
  • You must complete a short quiz on the webinar content

CPD points/credits

We are accredited to provide points/credits to the following Organisations, Educational Institutes, and Associations:

New Zealand


Our training is endorsed or recommended by the following Organisations, Educational Institutes, and Associations:

New Zealand


The CPD Group

ACA (Australian Counselling Association)

To receive your CPD points/credits, you will need to receive a certificate of accomplishment which you can then provide to your relevant institution.


Q Ticket prices

$85 plus GST for two hour live webinar, access to the recording, notes and a quiz to receive a certificate of accomplishment for CPD/OPD points.

Q Presenter: Dr Susan Crozier

Susan is a counsellor and supervisor in private practice and currently works as the Spiritual Care Provider at Harbour Hospice. Originally trained in Narrative Therapy, her work with people draws on Narrative and Collaborative practices as well as ideas and practices from many wisdom traditions including contemporary Buddhism and Progressive Christianity.

After a lifelong involvement in education, personal development, and spiritual exploration, Susan has worked as a counsellor in Hospice for ten years and considers this the best of all possible places to learn about counselling other humans, the meaning of life, the significance of love, and the purpose of spiritual practice.

Susan has a PhD from the University of Auckland and is a member of NZAC